eBay Articles
How to Respond to an eBay Buyer’s Complaint
by Kirsten Hawkins
At some point in your eBay selling life, one of your customers is going to send you a complaint. As long as you respond to it properly, however, it’s easy to keep a complaint from turning into a crisis.
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    An eBay Seller’s Checklist
    by Kirsten Hawkins
    Being a seller is a lot of responsibility, and sometimes you might feel like you’re not doing everything you should be. This simple checklist will help you keep on top of things.
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    Should PayPal be Your Only eBay Payment Option?
    by Kirsten Hawkins
    You may have noticed that many sellers list PayPal as the only payment option they accept — they simply can’t be bothered cashing cheques and money orders, never mind any of the other strange ways some people want to pay. Like all things in life, though, PayPal has its advantages and disadvantages. Let’s take a look at what PayPal can do for you, and what it can’t.
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    How To Get eBay Coupons
    by Kirsten Hawkins
    You have to be very lucky to be one of the chosen few who receive an eBay coupon by email. These coupons are just like cash that you can use towards anything you buy on eBay – the only conditions being that you pay using PayPal, and that you are using eBay in the USA, Canada or the UK.
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    eBay Title Writing Tips
    by Kirsten Hawkins
    Trying to be help your buyers find your auctions can be a truly daunting task. Most people only search eBay by title, not by description, and that means that you only have those 55 characters of the title to cover all the possible search terms. That’s not easy. In this email, I’ll give you a few pointers.
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    eBay — Part Time or Full? How to Decide
    by Kirsten Hawkins
    Going full-time as an eBay seller is living the dream: making a real income, working from home, being your own boss and all the rest of it. It’s the promise of a million scams, and it’s finally come true – at least for some.
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    How to Increase Your eBay Backend Sales
    by Kirsten Hawkins
    It shouldn’t too hard to increase your eBay backend sales – because the chances are you currently aren’t making any! Backend sales are sales to customers who have already bought an item, also known as ‘up-selling’. These are usually easier sales to make than normal sales: in sales-speak, your existing customers are ‘warm leads’.
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    When NOT to Use “Buy Now”
    by Kirsten Hawkins
    As you get more experienced on eBay, you might be tempted to use fixed price auctions, just so you can budget better. It’s often more reassuring to know that either you will make a small profit on an item instead of having to wait and see whether it makes a big profit or a big loss. However, you should be aware that there are some times when you really shouldn’t use ‘Buy it Now’.
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    How do Dutch Auctions Work on eBay?
    by Kirsten Hawkins
    A multiple-item (‘Dutch’) auction is an auction where more than one of the same item is being sold at once. There are two kinds of Dutch auctions.
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    What Else Belongs on Your eBay Shipping Box?
    by Kirsten Hawkins
    The quickest answer I feel I should give to this question is this: not your handwriting! Scrawling addresses on boxes with a pen is extremely amateurish, and you shouldn’t do it. Print your own labels instead. But what should you put on them?
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